Refund policy
At The Average Angler Co., we want you to be happy with your purchase. If something isn't right, we're here to help.
Returns
We accept returns on eligible items within 30 days of delivery.
To be eligible for a return:
- Items must be unworn, unwashed, and in their original condition.
- Tags (if applicable) must still be attached.
- Items must be free of odors, stains, pet hair, or damage.
Print-on-Demand Items
Many of our apparel items are made specifically for your order.
Because of this, we do not accept returns or exchanges for incorrect size, color selection, or buyer's remorse.
However, if your order arrives:
- Damaged
- Defective
- Misprinted
- Incorrect
Please contact us within 7 days of delivery with your order number and clear photos of the issue. We'll make it right by replacing the item or issuing a refund when appropriate.
In-Stock Products
Eligible in-stock items, including hats, accessories, and other stocked merchandise, may be returned within 30 days of delivery if they meet the return requirements above.
Customers are responsible for return shipping unless the item arrived damaged or we made an error.
Refunds
Once your return is received and inspected, we'll notify you of the approval status.
Approved refunds will be issued to your original payment method. Please allow 5–10 business days for your bank or credit card company to process the refund.
Exchanges
We currently replace items only if they are defective, damaged, or if we shipped the wrong item.
Order Changes & Cancellations
Because many orders begin production shortly after they are placed, changes or cancellations cannot be guaranteed once production has started.
Contact Us
If you have questions about your order or need help with a return, please contact us through our Contact page or reply to your order confirmation email.
We appreciate your support of The Average Angler Co. and thank you for shopping with us.